Business systems
Service, sales, operations, and customer management systems
Automations and integrations
Our team of automation and integration developers builds the workflows for you. We connect your channels to the platform, and the platform to your CRM and business systems, so information and actions flow between them without manual copying.
Webhook
99Digital
WhatsApp
FireberryInformation flows. Actions move forward.
Connect systems. Build workflows.
Workflow builder
Automated workflows that connect the systems your business already uses — from receiving an inquiry, through sending a message, to updating your CRM.
How it works in practice
- Your channels are connected to our platform
- Customer information is stored in the platform and updated in your CRM, or the other way around
- An action in your CRM triggers an action in our platform, and vice versa
What we connect
To the systems you already use
Communication channels
WhatsApp, email, SMS, chat, and social networks
Internal systems
Core systems, forms, portals, and data repositories
A controlled integration process
Define before you develop
- 1
Source
Which system holds the information?
- 2
Event
What triggers the workflow?
- 3
Action
What needs to happen in each system?
- 4
Monitoring
How do you detect failures and retry?
Can't find your system?
Send us the system name and a link to its API documentation, and we'll assess the integration approach.
